J. F. Smith Team J. F. Smith Team

Fundraising Is Not Black and White: Reading the Room in Real Time

One of Jerry’s rules may be the most freeing line in the book:

“Development is not a black and white business.”

In other words, this work is not a perfect science. It demands judgment, common sense, and the ability to think on your feet.

That perspective is especially important today, when we are swimming in data, predictive scores, and AI‑generated recommendations. Those tools help, but donors are still human beings, not algorithms.

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J. F. Smith Team J. F. Smith Team

Fundraising Leadership & Lessons Learned

During my 41 years as Head of School at Magnolia Heights School, we faced numerous challenges – none more persistent than fundraising. Although Magnolia Heights was founded in 1970, the school did not become a 501(c)(3) nonprofit until 1992. Early fundraising efforts were largely unsuccessful, not because of a lack of belief in the mission, but because we lacked the expertise, organization, and strategic approach necessary to move the school forward in a sustainable way.

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J. F. Smith Team J. F. Smith Team

Closing the Loop: How Follow‑Up Prevents Donor Drift

Jerry devotes an entire rule to what many of us treat as an afterthought:

“Follow up and follow through.”

He even suggests a rhythm: check in with prospects every five to ten days after a solicitation.

At first glance, that might feel like a lot. But when you look at donor retention trends, it starts to make sense. The space right after an ask is where donors can either lean in or drift away.

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J. F. Smith Team J. F. Smith Team

The 72‑Hour Rule: Follow‑Through as a Retention Strategy

Most of us have heard some version of “do what you say you will do.” Jerry Smith raises the bar:

“Do what you say you will do – sooner rather than later.”


And he adds a time limit: do not promise anything you cannot deliver within 72 hours.

That sounds like simple professionalism. In fundraising, it is also a donor‑retention strategy.

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J. F. Smith Team J. F. Smith Team

Details Are the New Stewardship: Why Accuracy Keeps Donors

Is your development career built on a solid foundation?

Jerry Smith is blunt: if you aren't detail-oriented, your fundraising career might be short-lived. But being "meticulous" isn't just a personality trait, it’s a form of respect for our donors and their investments.

In this edition, we share some practical steps to elevate details from a back-office chore to a front-line strategy. From peer reviews to owning corrections quickly, here is how accuracy keeps donors coming back.

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Jerry F. Smith, Founder & CEO Jerry F. Smith, Founder & CEO

Be There or Be Forgotten: Presence in an Over Connected World

Fundraisers spend a lot of time talking about channels. Email or direct mail? Phone calls or text? Video or in‑person visits?

Those questions matter, but Jerry F. Smith’s first “Rule of the Road” cuts through all of them…

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J. F. Smith Team J. F. Smith Team

Year-End Giving: More Than Just a Calendar Date

‍As the calendar year winds down, our mailboxes and inboxes fill with reminders to “give before December 31.” It’s easy to see year-end giving as a flurry of last-minute appeals, but done well, this season can deepen relationships, strengthen your culture of philanthropy, and set the tone for the year ahead.

At its core, year-end giving is not about squeezing in one more ask. It’s about inviting donors into opportunities that align with their values and then stewarding those gifts with excellence.

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J. F. Smith Team J. F. Smith Team

Fundraising for Athletic Departments: Part 2

How to Talk to Donors About NIL and Revenue Sharing

Many athletic directors are comfortable talking about equipment and facilities. NIL and revenue sharing can feel trickier. The key is to keep the conversation grounded in mission and outcomes.

When done well, donors start to see NIL and revenue-related support as part of the same story they have always believed in: helping their university and its student-athletes compete at the highest level.

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J. F. Smith Team J. F. Smith Team

Fundraising for Athletic Departments in the NIL and Revenue Sharing Era

College athletics is in the middle of the biggest financial shift since scholarships were introduced. Name, Image, and Likeness (NIL), looming revenue sharing, and constant conference realignment have turned “nice to have” fundraising into “mission critical” revenue.

This post walks through why fundraising has to evolve, where the money needs to go, and how to structure campaigns that actually work in this new environment.

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J. F. Smith Team J. F. Smith Team

The Board’s Role in Fundraising: Staying FOCUSED Where It Matters Most

When we talk about fundraising, it’s easy for board members to think, “That’s the staff’s job,” or “I’m not comfortable asking people for money.” But the reality is this: organizations almost never rise above the level of their board, especially when it comes to fundraising.

Your board doesn’t have to be made up of professional fundraisers to make a major impact. What it does need is clarity, unity, and a shared sense of responsibility. One simple way to frame the board’s role in fundraising is through the word FOCUSED.

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J. F. Smith Team J. F. Smith Team

The Culture of Giving Is Weak. Now What?

You’ve heard the verdict from your feasibility study or assessment:

“Only 60–70 percent of interviewees currently give.”

“Few rank us among their top three giving priorities.”

On paper, that shows up as a challenge. In real life, it feels like this: you’re being asked to lead a major campaign in an environment where people are not yet in the habit of giving…

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Megan Augustine, Senior VP of Communications Megan Augustine, Senior VP of Communications

AI Can Support Fund-raising — But It Can’t Replace Relationships

In today’s AI-driven world, some ask: “Why do we still need relationship-building in fund-raising? Can’t AI just do the work?”

The truth is, AI is a powerful tool — it can analyze donor data, suggest strategies, and free up time by automating tasks…

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Small School? No Problem

As a retired head of a small school, I remember well that my administrative plate was full of various tasks with very little help or support staff.  The possibility of having a director of development would be a luxury that our budget did not allow.  Our strategic plans were full of ideas, needs and dreams but no funds to implement. The school really did need additional classrooms, but living day by day and year by year on tuition and event fund-raising was the norm, and classroom space was only a dream.  We had hit a wall with nowhere to go…

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The Evolution of Success

Character can be measured by the level of a person’s skills, knowledge, values and aspirations. Developing our character gives us an edge in the game of life. This does not mean we will not suffer setbacks along the way, but the likelihood of success, including the ability to perform at a higher level, is more likely. If we learn from both the positive and negative experiences of life, we will achieve success…

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Closing the Retention Gap

In November 2024, Bloomerang conducted a survey of 380 fund-raisers and 1,000 donors to examine the factors that drive donor retention. The findings revealed key insights into the challenges fund-raisers face and how nonprofits can improve their relationships with donors…

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